* Cancellations must be submitted in writing via email to tessabuijs@sijthoffmedia.nl, stating the company name, contact person, and invoice number.
* For cancellations up to 8 weeks prior to the event, 25% of the participation fee will be refunded.
* For cancellations within 8 weeks of the event, no refunds will be issued, regardless of the reason.
* If a participant is unable to attend, the ticket may be transferred to a colleague, provided they meet the event’s target audience criteria. We must receive the replacement details no later than 1 week before the event via email to tessabuijs@sijthoffmedia.nl, including the company name, contact person, and invoice number. No additional fees will be charged for this change.
* In the event of force majeure on the organiser’s side (such as cancellation or rescheduling), the full participation fee will be refunded or, in consultation with the participant, an alternative date will be offered.